General
Do you have any physical shop locations?
Yes, we do! Please visit us during our regular business hours at 888 Griffiths Way, Mainland ML 12345.
What payment methods do you accept?
We accept payments via credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways.
What is your shipping policy?
We offer standard and expedited shipping options, with estimated delivery times and costs displayed at checkout. We also provide international shipping to select destinations. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as customs delays.
What is your return/exchange policy?
We offer hassle-free returns and exchanges within 14 days of receiving your order. Items must be unused, in their original packaging, and accompanied by proof of purchase. Customers are responsible for return shipping costs unless the item received was damaged or defective.
How can I contact customer support?
We're here to help! Feel free to contact us at info@yoursite.com, and we will respond to your inquiry within 1-3 business days.